PRODUCT INFORMATION
How old is my cedar chest?
Usually Buyerfox cedar chests have serial numbers that are stamped or applied to the bottom of the chests.
You can read the serial number BACKWARDS to determine the production date.
For example: serial number 753150 would have been produced on 05/13/57.
Some chests may also have an extra digit which denotes the plant location.
For example: serial number 2557121 would have been produced on 12/17/55 in plant #2.
If your model does not have a serial number we will be unable to provide you with a production date.
Is the furniture on the website available in other fabrics and leathers or in other colors?
Yes. Almost every item produced by Buyerfox Furniture may be special ordered in a large assortment of covers and colors. Exceptions may be those products such as advertised specials or other limited-production items. Contact your local authorized Buyerfox dealer for more information on their individual special order policies.
What furniture do you recommend for a large individual? Are any of your products tested on larger individuals? What is a ComfortKing®?
We manufacture a line of recliners called the ComfortKing®. This line is designed for the larger person, height and weight proportional.
Can I order additional pillows for my sofa?
Yes, you’ll need to contact our Customer Service by clicking here and completing the form for this purchase. You’ll need to supply the serial number and your mailing address.
Does Buyerfox sell slipcovers?
Buyerfox does not manufacture or provide sources for slipcovers for our furniture. We suggest you contact your local department store or seamstress.
The style that I purchased does not come with arm caps or headrest covers, can I purchase them?
Arm caps are not standard on motion furniture, leather/vinyl upholstery, recliners or stationary furniture. Arm caps are available for purchase through your local authorized Buyerfox Retailer. When ordering arm covers, please include your furniture’s seven-digit serial number so that we may provide the correct cover/color for you furniture. Headrest covers are not supplied on any style.
What types of springs are used in your upholstered furniture?
We use a sinuous no-sag type spring in our seats and back frames. They are attached to each other with border wire and clips. On furniture that has C3 Pocket Coil Seating, individually pocketed, barrel-shaped coils are designed to maximize durability, while foam and fiber wraps provide extra-soft comfort. These coils are made from 100% recycled steel and are encased in soy-based foam to make them more eco-friendly.
How do I know if a style I like is available in a loveseat or sectional?
When visiting a dealer, they will have information either through the catalog or on the furniture of what is available and if the group is offered as a sofa/loveseat or sectional style.
Can I order my Buyerfox furniture in a different finish or cover than what I have seen?
Yes. Almost every item produced by our facilities may be special ordered in a large assortment of covers and colors. Exceptions may be those products such as advertised specials, or other limited-production items. Contact your local authorizedBuyerfox dealer for more information on their individual special order policies.
How do I get my furniture to sit level on an uneven floor?
Our upholstery is designed to sit even and properly aligned if placed on an even floor.
Your local hardware store may carry rubber levelers to place under upholstery legs to help adjust the height somewhat if placed on an uneven surface.
However, placing more than a half inch of spacer will cause damage to the mechanical workings of the unit and should be avoided.
I found a fabric I really like, but the salesperson told me it could be upholstered on a sofa but not on a recliner. Why?
Some fabric does not work well with the design or size of a recliner. For example, a stripe would not be offered on a contemporary recliner, but would be offered on a traditional sofa. The production patterns established for each piece do not always work for every cover in the line.